I have been able to get it recognized, briefly, by some voodoo combination of unpluggingreplugging the usb cable and power cable and praying, but it did not last. Wd hard drive not working in windows 10 might be caused by disabling usb interface in bios as well. Fix wd external hard drive not recognizedworking with light on. I bought a 3 tb mybook essential 1 a few weeks ago. Windows sees the hardware, but refuses to recognize any drives defined on it. Files that are not backed up include system files, program files, applications, and working files. Wd my book essential no drives september 2007 forums. I myself have successfully removed the 4tb drive from a. Wd my book essential 3 tb controllerpcb issues connectivity. Refer to your usb card documentation or contact your usb card manufacturer. Could it just be the usb ports are not labelled on computers very clearly. My book duo desktop raid storage user manual western digital. Hello, guys im suppose to ask a question but i am providing a solution to wd external hard drives at least for my book anyways, ive had my my book for a couple years gave up on because i couldnt figure how get stuff to save to the harddrive because it was not being recognized. In such case, you can enter bios settings to enable usb device.
Then, you can restart computer to see whether the wd hard drive is recognized by windows 10. For warranty information about this product, please click here pdf. Acronis true image wd edition provides you with all the essential tools you need to. Click free download on the softwares webpage to add the freeware. Seagate stgy8000400 desktop 8tb external hard drive hdd usb 3. Collect two or more and they nest neatly together like volumes on a shelf. Connect the drives power cord and usb cable as shown. Wd my book hw recognized by cpu, could manually copy files, but unable to do full backup. My book essential edition user manual connecting the device 5 connecting the device windows 1. View and download western digital my book user manual online. List of all wd firmware and software available for download. The usbtosata board fried and did not start the disc, nor it got recognized by the. How to decrypt a wd mybook drive after its removed from the. However, i found that wd elements not showing in my computer file explorer.
Just purchased western digital essential edition 500 gb my book 2. The system category, shown against a dark gray background, includes all of your operating system files that are not available for backup. I experienced a similar problem with a friends computer which used win7, but i discovered that the problem was only with the usb 3. How do i determine whether or not my system supports usb 3. At beginning, you can free download this great software. I have used another usb 3 cable to connect it to my usb 3. Downloads download software and updates for your wd product at. Complete backup equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up. Use antivirus software or cmd to remove the virus or malware on your pc or wd external hard drive first. Manual poweringturning on, detaching or reattaching the usb cable. If a security alert is displayed during this installation, click accept or continue. Find low everyday prices and buy online for delivery or instore pickup. Wd my book external hard drive not recognised on usb 3.